At Cleaning Assurance, we are committed to providing strong communication in every aspect. Whether communicating with our clients or our staff, we invest and develop procedures to aid this. Such communication ensures that cleaning services like our daily cleaning service are delivered in a disciplined approach and high standards are maintained continuously.
A primary example of this at work is our Client Perception Audits. This, in addition to the Operational Management Team, contributes immeasurably to the development of strong business relationships with our clients.
The Client Care Helpdesk provides:
At predetermined intervals our client care help desk will ask for your opinions on the following key performance level indicators:
Corrective action plans are raised on failures and subsequently monitored, with a target date set at a maximum 4 days for ‘sign off’.