Client Quality Feedback Form

Please complete the form so that we are fully aware of the quality of service Cleaning Assurance are providing you. The form is automatically dated when submitted.

Please complete the form so that we are fully aware of the quality of service Cleaning Assurance are providing you. The form is automatically dated when submitted.

? Is the cleaning service at a consistent acceptable level without highs & lows.
? Is the specification adhered to and are standards being met.
? Are situations or complaints dealt with quickly and effectively, and are you kept informed.
? Do you find communication effective and issues professionally dealt with.
? Do you perceive our operatives to be trained in the contract needs & best cleaning practices.
? Do you consider Quality Assessments & this feedback a good way to raise standards.
? Do you have confidence in our Site Supervisor to manage the contract & our staff.
? Are we pro-active & helpful in supporting the contract from all aspects.
? Are our staff well presented in uniforms and in their personal appearance.
? Do you consider our staff to be punctual & commence their duties on time.
? If there is a need for flexibility in the requirement do you find us to be helpful.
? Do our staff comply with your security stipulations.
 
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Important: please note we offer a daily cleaning service that has a minimum service level of chargeable hours per week.